Shipping policy

Orders are processed within 1–2 business days, excluding weekends and holidays.

Once your order ships, you will receive a confirmation email with tracking information. Standard U.S. delivery generally takes 3–7 business days after your order ships. Delivery times are estimates and may be affected by carrier delays, weather, or holidays.

Shipping rates are calculated at checkout based on the delivery address and selected shipping method. Available shipping options and any applicable charges will be displayed before you complete your purchase.

Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible through our Contact page. We cannot guarantee address changes after an order has been processed or shipped.

If your package is delayed, lost, damaged during transit, or marked as delivered but cannot be located, please contact us at support@formegrooming.com as soon as possible. We will review the situation, assist with the carrier investigation, and determine an appropriate resolution based on the circumstances and applicable consumer protection laws.